Personal Data Protection Policy FARLETZA S.A.

I. PRIVACY POLICY:
1 Reach.
2. Data you collect.
3. Purpose.
4. Control of the user’s personal information.
5. Process to exercise the right of Access and Rectification.
6. Use of cookies.
7. Links to third parties.
8. Measures to protect the security of personal data.
9. Legal basis that supports the processing of data.

II. TERMS AND CONDITIONS OF USE:
1. Responsibility.
2. User obligations.
3. Intellectual Property and Domain.
4. Glossary.

I. PRIVACY POLICY:

1. Scope.
This personal data protection policy of the company FARLETZA S.A. It is applicable to all personal data that is received through the means authorized by the company, these are: web portal www.farletza.com, FIS application, APP Farletza Notifications, APP Farletza Quotes, credit application forms, and other means officials that the company deems appropriate to collect personal data.
By accepting the personal data protection policy, the owner of the personal data consents to the processing of his or her personal data by the FARLETZA company in the parameters established in this instrument.
The officials and suppliers in charge of processing personal data sign the corresponding confidentiality and use of personal data agreements, in order to protect the rights of the owners of personal data.

The officials and suppliers in charge of processing personal data sign the corresponding confidentiality and use of personal data agreements, in order to protect the rights of the owners of personal data.

2. Data you collect.
The personal data collected are: Names, surnames, ID numbers, emails, home and work addresses, contact telephone number, related companies (shareholders and/or administrators), bank references, place of work, position held, marital status, criminal record, driver’s license, immigration history, family tree, data related to social security, passport number, data related to previous work experiences, salary, nationality, basic services forms and other personal data contemplated by the law and its categories specials.

The processing of personal data will be carried out in strict accordance with the legislation in the current Ecuadorian territory and within the fulfillment of the financial year of the company FARLETZA S.A.
Personal data is entered voluntarily by users or clients through official means authorized by FARLETZA S.A.; In addition, the data related to the identification of the citizen who accesses the electronic channel such as: authentication data, IP address and access dates.
Finally, as you navigate the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”

3. Purpose.
FARLETZA S.A. uses the personal information of the owners for the following purposes:
• Maintain a record of users and their orders placed.
• Provide business logistics services.
• To provide support or other services.
• To provide information based on the needs of the owner within the services provided by FARLETZA S.A.
• Contact users to provide information and compliance with bilaterally agreed obligations.
• To obtain user feedback in order to evaluate the use of the services.
• To consider the user for recognition or distinction.
• To promote services that we consider relevant to the user based on what they have previously requested, through newsletters sent by email.
Our top priority is the security of customer data and, as such, we may process only minimal user data, only to the extent that it is absolutely necessary to maintain the website and the continuity of the contracted logistics process. The information collected automatically is used only to establish statistical information about the use of the website and to supplement our logistics process.

4. Control of the user’s personal information.

At any time, the user can restrict the collection or use of personal information that is provided by the means authorized by the company, these are: web portal www.farletza.com, FIS application, APP Farletza Notifications, APP Farletza Quotes, credit application forms, and other official means that the company considers appropriate to collect personal data. Likewise, each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have selected the option to receive our newsletter or advertising, the user may cancel it at any time.
FARLETZA S.A. will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

5. Process to exercise the right of Access and Rectification.
FARLETZA S.A. protects the right of the holders of personal data to Access, Rectification and Update, Elimination, Opposition and Suspension to the processing carried out on their data, through the mechanisms and procedures defined by the administration, and must comply with the requirements established in the “protocol of attention to the owner of personal data” www.farletza.com/politica_proteccion_de_datos, in compliance with the Organic Law on Protection of Personal Data, Regulations, guidelines and other regulations issued by the Personal Data Protection Authority.

6. Use of cookies.
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. Upon accepting said file, it is created and the cookie is then used to obtain information regarding web traffic, and also facilitates future visits to a website. recurrent. Another function that cookies have is that with them the website can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service to websites; they do not give access to information on your computer or on you, unless you want it and provide it directly. You can accept or deny the use of cookies, however, most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they decline, you may not be able to use some of our services.

7. Links to third parties.
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

8. Measures to protect the security of personal data.
FARLETZA S.A. In compliance with current regulations on the protection of personal data, it protects the confidentiality, integrity and availability of all stored information, focusing on risk management based on policies, standards, guidelines and procedures to meet security objectives.

9. Legal basis that supports the processing of data.
This instrument is issued in accordance with the guidelines established in the Organic Law on Protection of Personal Data, Regulations and other regulations established by the Personal Data Protection Authority.

II. TERMS AND CONDITIONS OF USE:
• The status of User is attributed at the time of entering and requesting a quote through the electronic channels provided by FARLETZA S.A.
• The status of Client is attributed after having contracted the services of FARLETZA S.A. through its electronic channels.
• Acceptance of the Terms and Conditions of Use of the FARLETZA S.A. Policy. It is considered express at the time of entering the electronic channels provided by FARLETZA S.A.
• The personal information requested by FARLETZA S.A. It will be protected and only used in accordance with the Terms and Conditions of Use of the FARLETZA S.A. Policy.
• The FARLETZA S.A. web portal. provides the necessary information to users to carry out the required management.

1. Responsibility.
• FARLETZA S.A. is only responsible for the treatment and use of personal data that has been managed directly through its electronic channels.
• The information provided by the FARLEZTA S.A. web portal. to its Users is completely free.

2. User obligations.
• Respect the integrity of the electronic channels made available to you, without altering, damaging or manipulating their content.
• The use of modified systems to obtain unauthorized access to the information provided through electronic channels, their contents and the services offered through them is totally prohibited.
• Do not use modified versions of systems in order to obtain unauthorized access to any electronic channel, content and/or services offered through them.
• Not interfere with or interrupt the access, functionality and use of electronic channels and networks connected to it.
• Do not damage, disable, modify or deteriorate the electronic channels to which you are having access, nor the content incorporated and stored in them.

3. Intellectual Property and Domain.
• FARLETZA S.A. It has been identified with its logo composed of three orange diagonal stripes and the name “FARLETZA” in white letters below them, publicly from 2022 to the present date.
• The logo in question is registered with the National Service of Intellectual Rights, in accordance with the provisions of article 359 of the Organic Code of the Social Economy of Knowledge, Creativity and Innovation.
• The previously detailed logo of FARLETZA S.A. It is protected against unauthorized use and registration. Likewise, unauthorized use constitutes the total or essential part use, reproduction, imitation or transliteration, likely to create confusion or a risk of association, between the legitimate owner of the distinctive sign and another person.
• In the same way, the logo in question is the exclusive property of FARLETZA S.A., as such, any violation of its intellectual rights will result in the exercise of the respective judicial and/or administrative actions against those responsible, in accordance with the provisions of article 540 of the Organic Code of the Social Economy of Knowledge, Creativity and Innovation.

4. Glossary.
• Treatment: Any operation or set of operations carried out on personal data, whether by technical procedures of an automated, partially automated or non-automated nature, such as: collection, compilation, obtaining, registration, organization, structuring, conservation, custody, adaptation , modification, elimination, indexing, extraction, consultation, elaboration, use, possession, exploitation, distribution, assignment, communication or transfer, or any other form of enabling access, collation, interconnection, limitation, deletion, destruction and, in general, any use of personal data.
• Personal data: Information that identifies or allows an individual to be identified directly or indirectly.
• Sensitive data: Special category of personal data that may include topics such as racial origin, genetic information, religious, philosophical and moral beliefs, political affiliations, sexual preferences, among others.
• Electronic channel: The means of data transmission through electronic, optical or radio frequency mechanisms.